Privacy
and Security Statement
This Privacy
and Security Statement applies to all sites owned and/or operated
by Aquarium Creations Inc. including through your use of these
sites and any interactive features, downloads or widgets made
available through these sites or that interact with these sites
and include a link to this statement, whether access via computer,
mobile device or other technology. Please read the Privacy and
Security Statement and Community Guidelines and Terms of Use
before purchasing, using, or submitting content in any form or
medium for publication on any of our sites. By using our services
and accessing these sites, you are consenting to the information
collection and use practices described in the Privacy and Security
Statement and Community Guidelines and Terms of Use.
We provide this Privacy and Security Statement ("Statement")
because you have the right to know what Personal Information
we collect, how it is protected and used and the circumstances
under which it may be disclosed. In this Privacy and Security
Statement, "Aquarium Creations Online" refers to Aquarium
Creations, Inc., the operator. Aquarium Creations Inc. and its
officers, directors, employees, agents' contractors and subcontractors
are required to honor this Privacy and Security Statement and
Community Guidelines and Terms of Use.
The Personal
Information You Provide Through Our Sites and How We May Use
It
You are not
required to provide Personal Information to browse our website's.
If you choose to purchase products and/or services from our sites,
you may be asked to provide your name, credit card information,
telephone number, mailing and shipping address, email address
(so that we may send an email message about your order and, if
you opted-in, to send you our email newsletter and/or special
offers). If you choose to create an Online Shopping Membership
Account you may create a profile including your name, address,
telephone number, email address or other information you choose
to provide. To participate in or submit content to our sites
Ratings and Reviews and Questions and Answers, and forums or
to view exclusive content on these pages you will be required
to register and to create a profile including your name, address,
telephone number, email address or other information you choose
to provide. If you ask to receive our newsletters or send a
Wish List or Email-A-Friend message we may ask for an email address.
If you participate in surveys or contests we may ask for your
contact information, qualifying information, your opinion and
background information such as your age, gender, approximate
household income, and type of aquarium you enjoy. If you participate
in our online communities any information you post is publicly
accessible.
We may use
your information for our general commercial purposes including
marketing to you as provided in this Statement. In the following
paragraphs, we outline some of the services and activities through
which we gather your Personal Information and provide information
on how that Personal Information is used.
All of these
services are optional; if you do not wish to provide Personal
Information, you may simply decline to take advantage of that
service.
Personal
Information is collected and used in the following ways:
Online Purchases - To process your order, to contact you
regarding your order, or to answer any questions/concerns you
might have expressed.
Online Shopping Membership Accounts - To remember you,
to speed up the shopping process and to customize your site experiences.
You do not have to register on our websites to shop online. As
a registered member of our websites, you give us permission to
store your Personal Information online. Note: we do not store
credit card information, which must be entered each time you
order from us.
Email Special Offers, Events & Newsletters - To send
you special offers, events and our specials newsletter by email.
The CAN-SPAM Act allows direct marketing email messages that
applies to "transactional or an established relationship"
with the recipient, without permission, until the recipient explicitly
requests these types of emails to stop. You have a right to not
receive (opt-out of) future messages by clicking the ("no
longer wish to receive") link option at the bottom of the
email. Please allow up to ten days for your unsubscribe request
to process.
For your convenience, when you register as a member or
make a purchase, the option to receive our periodic email newsletter
and special offers is pre-checked. If you do not want to receive
this service, please un-check the "Yes" box when registering
or purchasing or access the unsubscribe link provided in the
email message.
Surveys - To assess customer satisfaction and preferences;
aggregated survey responses and results that do not identify
you may be used by us for our commercial purposes including improving
our Sites, identifying customer needs or interests and improving
customer satisfaction. Occasionally, Aquarium Creations Inc.
may conduct voluntary surveys through its websites or directly
through emails. These surveys may ask customers for background
information and about their preferences. You are under no obligation
to be a part of any survey and may choose whether or not to disclose
the information requested. You may at any time opt-out of an
email survey by accessing the Un-subscribe link provided in the
email message. We do not sell any of the information gathered
in these surveys.
Contests, Sweepstakes and Other Special Offers - To administer
special offers, to verify eligibility to participate in the contest
or sweepstakes, to contact winners. You may be contacted about
contests, sweepstakes and other special offers if you have opted
to receive them. It will not affect your chances of winning if
you choose to opt-out of receiving such offers at any time after
having chosen to participate in one. To stop emails about special
offers, access the Un-subscribe link provided in the email message.
Community Discussions - Information posted in these areas
becomes public information. The use that any third party makes
of this information is beyond our control. Please use caution
before disclosing any Personal Information in these public content
areas.
How We May Share the Information Collected
Under certain
agreements we may make segments of your Personal Information
available to unaffiliated organizations as noted below:
If you
have opted in to receive email from us we will share your name
and email address with our email service provider that delivers
our email newsletters and special offers, but its use of this
information is only permitted in connection with their administration
and delivery of our email program.
We may use third party-placed tracking pixels and cookies
and related or similar technologies to help us understand how
to improve the customer experience on our websites.
Disclosure Under Legal Duty
We may use or disclose your Personal Information to comply
with the law, applicable regulations, governmental and quasi-governmental
requests, court orders or subpoenas, to enforce our Community
Guidelines and Terms of Use and to protect the interests of Aquarium
Creations Inc. or its Corporate Affiliates or others.
How You
Can Control the Use of Your Personal Information
There are several
methods to contact us listed in this section. If you would like
to change your Personal Information in our records or remove
your name from our email list, contact us using one of the methods
set out below. There are known methods that spammers can use
to hide their identity by using other people's email address
to send out emails if you have a question about the genuineness
of an email you receive from AquariumCreationsOnline® contact
us using the Info@aquariumcreationsonline@gmail.com email address.
Email us at: Info@aquariumcreationsonline@gmail.com, and
include your name, address, telephone number, email address,
and a note of instruction; or
Call us at 1-754-223-5108; or
Write to us at: Aquarium Creations Inc., Attention Customer
Service Privacy Director, 2724 NW 30th Ave, Lauderdale Lakes,
Florida 33311, and include your name, address, telephone number,
and a note of instruction; or
If you are an online registered member of AquariumCreationsOnline.com
or AquariumCreationsOnline.net you can access "Your Account"
to update the Personal Information you have stored online.
To be removed from a "postal" mailing list, please
use the contact information above
We will act promptly to honor your requests to change or
delete your Personal Information, but processing may take up
to two weeks. Requests to remove Personal Information from marketing
lists will apply to future mailings, not to past disclosures
or use. Please remember that we do not have access to, or control
over, advertisers' or service providers' cookies, and the information
practices of third-parties are not covered by the Privacy Statement.
How You Can
Control Email Marketing You Receive from Us
You may cancel our email newsletters at any time by choosing
the un-subscribe link provided in each message or un-check the
"Yes" box after accessing "Your Account"
or "Your Profile" page to edit email preferences or
edit information as you make a purchase at BassPro.com.
Certain Technical Information You Should Know Back to top
Our Use
of Gifs
We may use
a software technology called clear gifs (a.k.a. Web Beacons),
that helps us better manage content on our sites by informing
us about the content that is of interest to our customers. Clear
gifs are tiny graphics with a unique identifier, similar in function
to cookies, and are used to track the online movements of Web
users. The main difference between the two is that clear gifs
are invisible on the page and are much smaller, about the size
of the period at the end of this sentence.
In addition,
we may use clear gifs in our HTML-based emails to let us know
which emails the recipients have opened. This allows us to gauge
the effectiveness of certain communications and the effectiveness
of our marketing campaigns. If you would like to opt-out of these
emails see the 'How You Can Control Email Marketing You Receive
from Us' section.
Our Use
of Cookies
We may collect
information on thousands of site visits about how users navigate
through our web site on thousands of site visits. For example
we use "cookie" technology to track which pages on
these sites our visitors view and which web browsers they use.
We analyze this information in aggregate - that is, we collect
this information and analyze it as a whole. We use this information
to improve these sites by making it more responsive to the needs
and preferences of our users. Note: this aggregated information
will not identify you or any other user of our web site.
We may use
cookies when you register on these sites so that each time you
visit these sites we can remember your specified area of interest
and any other information you have voluntarily provided and saved,
and for no other purpose.
We may use
cookies to track the items you placed in your shopping cart during
a single shopping session and to enable us to provide better
service to you by maintaining your shopping cart between visits
(so you don't have to enter each item again).
We may use
cookies to help us understand our web site traffic patterns to
determine our visitors' interests and needs. This helps us identify
ways to improve these sites by adding products and services that
visitors have indicated by their preferences will benefit them.
These cookies identify your computer and not your email address.
Because we
rely on cookies to make the shopping experience easier and more
tailored to your needs, your browser must be set to accept cookies
before you can place an order at Aquarium Creations Online. If
you would like more information about how cookies work, go to
http://www.cookiecentral.com.
How We Strive
to Protect Personal Information
At Aquarium
Creations Online we have electronic and corporate policies and
procedures in place for the security of every order placed online.
We use Secure Socket Layer technology (SSL) to keep others from
intercepting your information while it is being transmitted across
the Internet. SSL technology is the industry standard method
of communicating secure online transactions and is built into
most major browsers. The secure mode begins when you initiate
your order. All information, once on the server, is protected
from any external intrusions. Once your order is processed, we
will not retain your credit card number in our online systems.
Only Aquarium Creations Online employees who require your Personal
Information to serve you have access to your data, which is password
protected. Employees who have access to Personal Information
are trained in the privacy and security practices of this Statement.
ON occassion,
Aquarium Creations Online may provide links to web sites outside
of Aquarium Creations Online as an added convenience to our users.
Aquarium Creations Online is not responsible for the privacy,
terms of use or other policies of any other web site or their
management of your Personal Information.
Email Abuse
There are many
unscrupulous individuals operating on the internet today who
would think nothing of fabricating an email to make it appear
that it comes from Aquarium Creations Online. These individuals
may be engaging in a practice known as "phishing" in
which they attempt to trick unwary recipients of email into divulging
Personal Information. Aquarium Creations Online will rarely,
if ever, request Personal Information in an unsolicited email
message to you.
If you have
any question about the genuineness of an email you receive that
appears to be from Aquarium Creations Online contact us at orders@aquariumcreationsonline@gmail.com
and do not furnish Personal Information in response to the email
unless its authenticity has been verified.
Transaction Security
Secured communications on the web require attention to authentication,
encryption and data integrity. All three are addressed by the
Secure Socket Layer (SSL) protocol. Encryption is the process
of scrambling data (through the use of keys and mathematical
encoding algorithms) to prohibit anyone from understanding it
if they intercept the data while it is on its way from your browser
to our server. Encryption protects communications between your
browser and our mainframe system. We have also implemented a
firewall to protect all of our systems from intrusion. Data Integrity
ensures the data passed between your browser and our server is
not being tampered with while in transit. SSL protects information
en route to us. You can be assured that we strive to protect
your data with the utmost care at all points in the process.
However, no data transmission over the Internet or any wireless
network can be guaranteed to be absolutely secure. Therefore,
we do not warrant or ensure the security of any information sent
to us online. If you have questions, comments or concerns please
contact us via email at info@aquariumcreationsonline@gmail.com
or call us at 1-754-223-5108.
To ensure you
are in SSL (Secure Socket Layer) or secure mode for your transactions,
look at the address of the page. Secure pages will usually appear
with an address that begins with https:// rather than the standard
http://.
While we take
steps to protect your Personal Information and keep it secure,
you also play a role in protecting your information. You can
help to maintain the security of your online transactions by
not sharing your user name or password with anyone. If we receive
instructions using your log-in information and password we will
assume that the instructions have been authorized by you. Any
information or content that you post or upload to these Sites
or our communities is publicly available and is not secured.
Likewise, emails sent to and from these Sites are not secure;
please do not use email to transmit sensitive information to
us.
Consent
to Transfer
This web site
is operated in the United States. Please be aware that any information
you provide to us will be transferred to the United States. By
using this web site and/or providing us with your Personal Information
through this web site, you consent to this transfer.
Updates
to this Statement
We reserve
the right to make changes at any time to our policies and/or
alter the look and functionality of our web site. However, if
we change how we use your Personal Information, we will post
the policy change notification on the web site; we will update
this Statement accordingly and post a new effective date. We
encourage you to periodically review this Statement for the latest
information on our privacy and security policies. Effective date:
Septemer 8, 2014.
For further
information, about any of the information in this Statement,
please contact the Customer Service Privacy Director at the address
listed above under the heading "How You Can Control the
Use of Your Personal Information" or send an email to info@aquariumcreationsonline@gmail.com.
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